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RBI launches integrated ombudsman as customer complaints doubled in two years
PM Modi also launched the RBI Retail Direct Scheme-- a free-of-cost platform for buying and selling of govt securities
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RBI’s integrated Ombudsman scheme — A much-needed step
Now, be it a complaint related to a bank, NBFC or a digital wallet, you have to approach a single Ombudsman under the new RBI e-Integrated Ombudsman S
